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Help
This is the help section, please see below for the top 10 frequently asked questions.
If you have any other questions that can't be answered on this page then please email us at customerservices@goldmadesimple.com and you will receive a prompt response to your query.
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Can I pay by standing order?
Yes, We've made it simple to add to your gold portfolio on a monthly basis. We'll automatically make the investment for you straight from your Goldmadesimple account by standing order. In this way you can build your investment funds throughout the year, without needing to worry about any single payment.
When you are ready to begin, complete your standing order form and send the original copy to:
GMS Administration
4 Brewer Street
Manchester
M1 2EU
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How can I transfer funds to Gold Made Simple so that I can buy gold?
Before you can add funds to your Goldmadesimple.com account you must be a registered user. Click here if you wish to register now.
Once a registered user, you can add funds to your Goldmadesimple.com account by bank wire (Bacs).
Please make a bank transfer payment to the following account. Please quote your Gold Made Simple User Name and your order number, if applicable.
Bank: Royal Bank of Scotland
Account name: Goldmadesimple.com Ltd
Account No: 10144965
Sort code: 16-00-79
Funds transferred by Bacs are usually received within 3 working days after you instruct your bank.
You will receive a confirmation email once we have received your funds.
Your gold account must contain adequate funds before your order can be processed.
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How do I pay for my gold?
We have tried to make paying for your gold as simple as possible.
Below are the methods of payment we accept.
1. Bank transfer
2. Debit card-please note if you're having your gold delivered you can't pay by Debit Card for security reasons.
3. Standing Order
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How do I transfer funds into my account?
To pre-fund your account you must have first registered with GoldMadeSimple. You will then need to set up a bank transfer to the following account. You MUST quote your unique GoldMadeSimple username.
RBS Bank
43 Curzon Street
Mayfair
London
W1J 7UF
Account name:Goldmadesimple.com Ltd
Account No: 10144965
Sort code: 160079
IBAN - GB69RBOS16007910144965
BIC - RBOSGB2LXXX
For non UK customers, you will need to use the following information to complete your transfer:
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Is Gold Made Simple a bank?
No, Gold Made Simple isn’t a bank and because of this no interest is ever paid on any money we are holding in your account. We do not make loans but we are also not a deposit taking institution. No liability is created because you own the gold stored by us at all time.
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Should I transfer more than the advertised price of gold?
It is a good idea to transfer between 3-10% more than the advertised price if you have placed your order and not yet funded your account. This is because the price of gold fluctuates and changes by the minute.
Please note: If you do transfer extra funds and you have money left in your GoldMadesimple account, you can request these funds be paid back into your account at any time.