Help

This is the help section, please see below for the top 10 frequently asked questions.

If you have any other questions that can't be answered on this page then please email us at customerservices@goldmadesimple.com and you will receive a prompt response to your query. 

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  • Am I required to provide identification to buy gold bars?
  • How can I get certified copies of my Identification?
  • How do I know this is not a scam website?
  • I’ve heard that in times of economic crisis the government could confiscate gold. Could that happen to my gold in storage with you?
  • Is Gold Made Simple ® a bank?
  • What sort of identification do you require?