Our Customer Support Team are committed to dealing with your enquiries promptly.

If you are unable to find the answer to your query in our FAQs please complete the form below.  We will get back to you with a response as soon as possible.

If you would like more information or if you have any questions about purchasing gold, please complete the form below:

Please note: We will never share or sell your personal details to a 3rd party.


Our customer service lines are open 9am-5pm Monday to Friday.

Tel: +44 (0)20 7099 7451
Fax: 0207 099 2598

Accounts, Admin and ID verfication office:

PO Box 867
WA15 5LH
Registered Office Ltd
2nd Floor
Berkeley Square House
Berkeley Square


For security reasons, access to our offices is STRICTLY BY APPOINTMENT ONLY

Gold Orders

Gold order requests can be placed at any time using our online system, however orders will only be processed and prices fixed during our normal UK office hours.

Registered address: 2nd floor, Berkeley Square House, Berkerley Square, Mayfair. London. W1J 6BD
Company Registration no: 7072479 (England)
VAT Registration no: 981 7575 71