Help

This is the help section, please see below for the top 10 frequently asked questions.

If you have any other questions that can't be answered on this page then please email us at customerservices@goldmadesimple.com and you will receive a prompt response to your query. 

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  • Am I required to provide identification to buy gold bars?
  • Do your bars come with an assay certificate?
  • How do I know that my bars are genuine?
  • Will you buy back my bars?
  • What sort of identification do you require?
  • How can I get certified copies of my Identification?
  • Do you store the Gold Bars and how much does it cost?
  • How pure are the bars?
  • How long will it take to receive my order?
  • What is the spot price?