This is the help section, please see below for the top 10 frequently asked questions.

If you have any other questions that can't be answered on this page then please email us at and you will receive a prompt response to your query. 

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  • Do your bars come with an assay certificate?
  • Am I required to provide identification to buy gold bars?
  • How do I know that my bars are genuine?
  • Will you buy back my bars?
  • Do the gold bars that we sell have unique serial numbers?
  • How can I get certified copies of my Identification?
  • What sort of identification do you require?
  • Do you store the Gold Bars and how much does it cost?
  • How pure are the bars?
  • How long will it take to receive my order?