If you have requested that your gold be stored in our Vault, it is possible to then get this delivered to you with a delivery charge. You should contact the customer services team via email email@example.com or call on 0207 099 7451 if you would like to request delivery of your items. They will be able to advise you on the cost of delivery (minimum £100) and the timescales of the delivery.
The cost of delivery is higher than it would be if you choose to have your gold delivered at the point of order because there is a lot of administration involved in removing stored gold from our highly secure vault.
Yes we do offer a storage facility. If you choose to store your gold bar or coin in the Gold Made Simple ® vault it will be held in secure premises in London. Insurance charges are covered within the storage fee. Details on these can be found on our storing gold page.
Our storage facilities are secure and protected using the latest monitoring and surveillance equipment.
The Vaults are located in London and MIddlesex, we have an extensive insurance policy in order to cover the gold that is held in storage.
The majority of bank transfers will be completed within 3 working days, others within twenty four hours.
As soon as the funds are received, the order can be processed. Generally, orders will be vaulted or dispatched for posting by the following working day.
Delivered orders will be posted out by next day delivery.
The average waiting time to receive the goods, from the time of the order being placed, is usually between 3 - 7 days, depending on how quickly we receive the funds. However, during busy periods it is not unusual to have to wait between 2 - 3 weeks to receipt of gold.