Yes it can but you will need to send the request to us in writing at the following address: GoldMadeSimple, 4 Brewer Street, Manchester, M1 2EU, stating that you would like the gold to be delivered to a different address than the invoice address.
The letter must include your signature and we need to receive it at least 24 hours before the gold is despatched.
Please note with delivery our contract is fulfilled when any person signs for the package at the address you have requested. You are taking the risk of the gold being mislaid, or signed for by an unauthorised person.
If you have requested that your gold be stored in our Vault, it is possible to then get this delivered to you with a delivery charge. You should contact the customer services team via email firstname.lastname@example.org or call on 0207 099 7451 if you would like to request delivery of your items. They will be able to advise you on the cost of delivery (minimum £100) and the timescales of the delivery.
The cost of delivery is higher than it would be if you choose to have your gold delivered at the point of order because there is a lot of administration involved in removing stored gold from our highly secure vault.
For all delivery addresses outside the UK please call Customer Services - +44 (0)207 099 7451 for an exact quote. The cost of delivery will depend on the weight of the gold being delivered and exact delivery address.
The majority of bank transfers will be completed within 3 working days, others within twenty four hours.
As soon as the funds are received, the order can be processed. Generally, orders will be vaulted or dispatched for posting by the following working day.
Delivered orders will be posted out by next day delivery.
The average waiting time to receive the goods, from the time of the order being placed, is usually between 3 - 7 days, depending on how quickly we receive the funds. However, during busy periods it is not unusual to have to wait between 2 - 3 weeks to receipt of gold.
We deliver to all UK addresses.
We can deliver to addresses outside the UK. Please call Customer Services - +44 (0)207 099 7451. We will be able to provide you with an exact delivery quote. The cost of delivery will depend upon the weight of your gold and the exact delivery address.