http://www.goldmadesimple.com30In the event of a loss you would be able to decide whether to have the bar replaced or have the monetary value paid out. The value will be calculated using the applicable London Market fixing in USD on the day following the day the damage or loss was discovered.]]>September 2012Wed, 26 Sep 2012 22:00:00 GMTYes you can have your gold delivered to you at any time. However, if you have first requested to have your gold stored and then request that it's delivered later it will cost you significantly more than it would have done if you'd requested delivery when you ordered. This is because the delivery charge is then based on vault handling charges plus the delivery charge by a different carrier.]]>September 2012Mon, 24 Sep 2012 22:00:00 GMTThe availability of unique serial numbers and certificates depends on the refinery that a bar comes from. Usually small bars (1gr - 100gr) have neither serial numbers nor certificates. The majority of 250gr - 1000gr bars will have serial numbers. If at all certificates tend to be available for the bigger bars (250gr - 1000gr). Generally the certificate is sealed together with the bar and should not be separated from the bar. The Perth Mint issues a certificate for all their bars (5gr - 100gr only). But the serial number is not on the bar but on the certificate only. But the bar is sealed together with the certificate and should not be separated. Our bars usually come from the European refineries. Examples of the refineries that our bars come from: Umicore, Degussa, Suisse Pamp, Valcambi, Heraeus ]]>August 2011Sun, 31 Jul 2011 22:00:00 GMTInvesting in Exchange Traded Funds (ETFs), or similar 'paper' investments involve 'counterparty risk' which means that your investment may be at risk if one of the companies involved in the transaction ceases trading, as you are never in possession of the gold that underlies your investment - you simply hold an electronic or paper record of your investment. Investing in physical gold, means that you directly own the gold and are able to take physical possession of it on demand, so that your investment is not subject to 'counterparty risk'. ETFs traditionally offered benefits of low transaction charges and ability to buy and sell rapidly, however with advances in physical gold services, many of these benefits are matched by physical gold retailers, for example storing physical gold with GoldMadeSimple.com is currently lower cost than any ETF on the market. ]]>August 2011Sun, 31 Jul 2011 22:00:00 GMTAlthough it is highly unlikely that the UK government would confiscate privately held gold, there is always a small possibility of this happening, in the event of a national economic emergency. In the unlikely event that this occurs, it is likely that gold held in funds eg ETFs, pensions etc and gold held in bank vaults would be affected first. GoldMadeSimple.com hold gold in vaults which are independent from any government or bank and therefore reduce the risk of confiscation. One way to minimise the risk of confiscation would be to store the bullion in your personal safe, although this introduces other physical security and insurance risks.]]>August 2011Sun, 31 Jul 2011 22:00:00 GMTIf you wish to invest on behalf of a Company, instead of the standard ID verification, please download and complete the Company Investment: Administrator Authorisation form and return it to us along with the documents listed on the form. ]]>May 2011Wed, 18 May 2011 22:00:00 GMTIf you are a co-op bank customer please also send us an email to notify us that you will be transferring funds to us. Co-op bank transfers do no include a reference number or the name of the account holder.]]>May 2011Wed, 11 May 2011 22:00:00 GMTSecure We offer our customers the option to store their gold in secure and insured London Bullion Market Association (LBMA) member storage facilities in London. We do not store customer gold on GoldMadeSimple premises. You can therefore be rest assured that your wealth is safe amongst hundreds of millions of pounds worth of gold bullion. Allocated gold bars Your gold bullion is allocated gold. That means that it belongs to you. We are simply managing its storage on your behalf. Unlike the banks with your cash, your gold is not ours to lend or use as security and therefore is free from counterparty risk. Storage charges can be found on our storing gold page.]]>March 2011Thu, 24 Mar 2011 22:00:00 GMTWithin the UK, we only use Royal mail. The maximum amount of gold per parcel is 1 kilo The maximum amount of silver per parcel is 5 Kilos Our insurance covers loss while in transit with Royal Mail from us to you the customer. Royal Mail obtain a signature from your address on delivery. Once the package has been signed for is it no longer the responsibility of Goldmadesimple.com Ltd, we recommend that your provide a secure delivery address and that you are available to provide a signature for the package. Should a loss occur in delivery we can only refund you or resend the parcel once the claim with Royal Mail has been settled, this can take up to 6 weeks. If you are buying a very large quantity of Gold we can arrange a bespoke delivery service by courier. ]]>March 2011Thu, 24 Mar 2011 22:00:00 GMTGold Made Simple ® is based the UK and falls under UK legislation. It is therefore is regulated under English Law. Regulatory responsibility rests on three mutually independent arms of law enforcement: the investigating authority- the London Metropolitan Police Force, the prosecuting authority- the UK Crown Prosecution Service, the Criminal Courts- the Criminal Court system.]]>March 2011Thu, 24 Mar 2011 22:00:00 GMTThe gold you have bought from us and have stored with us belongs to you. You are sent an invoice which represents your proof of purchase and ownership. Should GMS go into administration the adminstrators would have an obligation to allow you to collect your gold from the storage facility it is held in. You would need to make an arrangement prior to collection and you would have to take ID documents with you. For investments in 'gold grams', as all gold grams owned by customers are stored in the form of physical bars, this guarantees 100% of the gold grams owned by each individual customer, can be returned to them. If the company was not to proceed as a going concern, the gold bars would be sold by the administrator and the proceeds returned to the investors. ]]>March 2011Thu, 24 Mar 2011 22:00:00 GMTWhen paying by BACS you have a right to recall the payment which we may not be aware of until up to 10 days after the initial transaction hits our bank account. We recommend using Faster Payments or CHAPS payments because this cannot be recalled. This is the better option because this method is faster and means the price of gold is less likely to have fluctuated.]]>October 2010Wed, 13 Oct 2010 22:00:00 GMTIt is the Post Office who is responsible for the package until the point that it is signed for, we highly recommend using a secure delivery address where no one else will be able to sign for your package. Gold Made Simple ®’s liability ends when anyone signs for your package at the delivery address provided by the customer at the registration stage.]]>October 2010Tue, 12 Oct 2010 22:00:00 GMTYes Gold Made Simple ® may need to carry out credit checks on clients buying gold from the Gold Made Simple ® website. These checks may leave a "soft footprint" on the clients credit history but will not effect the clients credit rating.]]>October 2010Thu, 30 Sep 2010 22:00:00 GMTYou can change your personal details online by logging into your account and clicking on Account Settings. It is important that you log into your account to change any personal details because our high level of security system does not allow us to change details on your behalf.]]>September 2010Sun, 19 Sep 2010 22:00:00 GMTYes you can sell your stored gold at any time. You will need to request that your gold be delivered to you, once you have received your gold you can then sell this back to us at a guarenteed 98% of the spot price or sell this to a third party.]]>September 2010Tue, 14 Sep 2010 22:00:00 GMTYou can't transfer your gold from gold grams to bars or coins without selling your gold grams first. Once you have sold your gold grams your goldmadesimple account will then be updated with the funds. You can then either request your funds back to your account or buy more gold. ]]>September 2010Tue, 14 Sep 2010 22:00:00 GMTYes, an alternative to buying physical gold bullion is to invest in the shares of companies that are involved in the exploration and mining of gold. This can be a high risk investment as you are relying on the success of the company you have share in and not just the gold spot price.]]>July 2010Thu, 29 Jul 2010 22:00:00 GMTYes, you can invest in gold as part of an ISA, but there are limitations. You are not able to buy physical gold bullion, as part of an ISA, such as gold bars or coins. You can, however, buy shares in a gold mine or invest directly in gold through an ETF]]>July 2010Thu, 29 Jul 2010 22:00:00 GMTYes, SIPPs allow for investment in a wide ranging portfolio, and gold bullion can be part of that portfolio. Gold Bullion is an approved asset class in the government guidelines surrounding SIPPs.]]>July 2010Thu, 29 Jul 2010 22:00:00 GMTGold grams is where you own a portion of a large gold bar. This means you can't take delivery of it because you own a portion of the bar rather than the actual gold bar. However this is a lower cost investment so if you're not looking to take delivery of your gold this could be the better option for you.]]>July 2010Tue, 20 Jul 2010 22:00:00 GMTGold grams is where you own a portion of a large gold bullion bar. A lower cost investment, you can buy as little - or as much - of the gold bullion bar as you like. Because the gold bullion bar is shared between customers, you unfortunately cannot have it delivered, as you would if you bought a bar or coin. ]]>June 2010Sun, 27 Jun 2010 22:00:00 GMTThe purity of Gold is represented by carats. Each Carat represents 1/24 percent pure gold by mass. 24 carat gold is 100 percent pure whereas 14 carat is 58 percent pure. 22 and 24 carat gold are very pure which makes them extremely valuable. The higher carats are actually quite soft; this is why some people prefer to buy a lower carat rating because it is much more durable. ]]>June 2010Mon, 14 Jun 2010 22:00:00 GMTWe have tried to make paying for your gold as simple as possible. Below are the methods of payment we accept. 1. Bank transfer- We recommend that you pre-fund your account. If you are transferring funds after you have placed an order with us we ask that you transfer the amount of your order plus 3% to allow for any fluctuations between now and the time that your funds clear in our account. This will mean that you will have enough funds for us to process your order, even if the gold priced has increased slightly. Any surplus funds will be left in your account and you can use them for further purchases or have them returned to your bank account. If you are not pre-funding your account, we recommend that you transfer your funds by CHAPS or Faster Payment in order that they are received as quickly as possible. You will receive an email to confirm once your funds have arrived. Transfer Details Please transfer your funds to the following account Account name: Goldmadesimple.com Ltd Account No: 10144965 Sort code: 160079 RBS Bank 43 Curzon Street Mayfair London W1J 7UF For non UK customers, you will need to use the following information to complete your transfer: IBAN: GB69RBOS16007910144965 BIC: RBOSGB2LXXX Orders paid for by BACS which exceed £5,000 cannot be dispatched until 10 days after the payment has been received by us. If you are a Co-op bank customer please also send us an email to notify us that you will be transferring funds to us. Co-op bank transfers do not include a reference number or the name of the account holder. 2. Debit card - We have been advised by our bank not to accept payment by debit card for gold which is to be delivered because we are at increased risk of fraudulent transactions being made using debit card. Therefore, we only allow debit card payments for gold that is to be kept in our vault storage. We can only guarantee the price of debit card orders when they are placed during UK working hours (Monday - Friday, 9am - 5pm). If you place and pay for an order outside of these hours then the price of gold may have changed by the time we come to process your order and we may need to contact you to renegotiate the price of your order. 3. Standing Order - Please note that the minimum amount for a standing order is £100. As the price of gold is constantly fluctuating in line with the live spot price, we can only guarantee the price of an order if the customers account has been pre-funded. ]]>June 2010Mon, 14 Jun 2010 22:00:00 GMTYes, we've made it simple to add to your gold portfolio on a monthly basis. We'll automatically make the investment for you straight from your Goldmadesimple account by standing order. In this way you can build your investment funds throughout the year, without needing to worry about any single payment. When you are ready to begin, complete your standing order form and send the original copy to: GMS Administration 4 Brewer Street Manchester M1 2EU Please note the minimum monthly investment of £100.]]>June 2010Sun, 13 Jun 2010 22:00:00 GMTIt is a good idea to transfer between 3-10% more than the advertised price if you have placed your order and not yet funded your account. This is because the price of gold fluctuates and changes by the minute. Please note: If you do transfer extra funds and you have money left in your GoldMadesimple account, you can request these funds be paid back into your account at any time. ]]>May 2010Mon, 24 May 2010 22:00:00 GMTIf you have requested that your gold be stored in our Vault, it is possible to then get this delivered to you with a delivery charge. You should contact the customer services team via email customerservices@goldmadesimple.com or call on 0207 099 7451 if you would like to request delivery of your items. They will be able to advise you on the cost of delivery (minimum £100) and the timescales of the delivery. The cost of delivery is higher than it would be if you choose to have your gold delivered at the point of order because there is a lot of administration involved in removing stored gold from our highly secure vault. Please note, if you have purchased your gold using a debit card, then gold can only be stored and is not available for delivery at any time. If there was a situation where you needed to get your gold delivered that you had originally paid for using a debit card then we would need you to make a bank transfer for the amount of the original order and then we would refund your debit card with the same amount.]]>April 2010Sun, 25 Apr 2010 22:00:00 GMTEach client's funds goes into their own separate account which has rigid controls and processes. When we sell the gold the proceeds of the sale only go to the client's account that originally funded their purchase. All gold bars over 100g have a unique serial number. This serial number is passed onto the client. We have a secure account management system that allows the client to continually monitor their gold investments and cash account. We use an encrypted system with an email Login alert.]]>April 2010Wed, 31 Mar 2010 22:00:00 GMTJason Cozens and Declan Cosgrove, the Directors and founders of GoldMadeSimple decided to start the company after being advised to buy gold by their own Independent Financial Advisors and following their own personal experience of buying gold as a customer. They found the process of buying gold complicated with confusing pricing structures and a lack of clarity between the gold terms. Was it allocated gold, paper gold or ETF's. What did this mean? Consequently, they became frustrated by the lack of transparency within the market. They soon realised there was a gap in the market to simplify the process of buying gold and make the experience available to anyone and everyone and this is exactly what they have done with GoldMadeSimple. At GoldMadeSimple we offer physical allocated gold. This means you own a bar of gold not a share in a bar of gold. In view of the large number of investors wishing to invest in gold it was the perfect time for GoldMadeSimple.]]>April 2010Wed, 31 Mar 2010 22:00:00 GMTWe are different in that we offer physical gold with numbered bars which are allocated personally to you. We make the entire process of buying gold simple for everyone. This is all backed by our excellent customer services team.]]>April 2010Wed, 31 Mar 2010 22:00:00 GMTGoldMadeSimple is looking into simplifying the buying of other forms of gold such as ETF's, gold funds and shares. These are products which we may offer in the future. ]]>April 2010Wed, 31 Mar 2010 22:00:00 GMTThe initial setup and infrastructure was funded by its directors Jason Cozens and Declan Cosgrove. We are now in the final stages of securing the first round of external investment which will assist with our expansion throughout Europe and Worldwide.]]>April 2010Wed, 31 Mar 2010 22:00:00 GMTFirstly investors come to our website www.goldmadesimple.com and view the range of products at real time prices. They choose which products they want and then decide whether they would like to have their gold stored in our secure London vault or alternatively they can have it delivered to their home. The customer can then choose to pay for their gold by bank transfer or debit card. The customer can also sell their gold back to us on-line.]]>April 2010Wed, 31 Mar 2010 22:00:00 GMTGold is a physical tangible asset unlike other 'promises to pay' such as shares or ETF's. Both the supplier of our gold and where we store our gold are members of the London Bullion Market Association (LBMA) this ensures the gold is 99.99 and 24 carat pure gold. The gold is also insured when it is delivered.]]>April 2010Wed, 31 Mar 2010 22:00:00 GMTThe long term price of gold has always increased and has been the best way to safeguard wealth for thousands of years. Gold is also a good safeguard against inflation as the central banks and governments are printing more money. Gold also acts as a safe haven as part of a diversified portfolio.]]>April 2010Wed, 31 Mar 2010 22:00:00 GMTJason Cozens and Declan Cosgrove who are the directors and founders of GoldMadeSimple are personally active investors in gold. GoldMadeSimple is partnered with the leading players in the gold wholesale market and Independent Financial Advisors, to bring the whole experience of buying gold into the 21st century. On top of this we have 15 years experience in delivering outstanding customer service delivery via the internet.]]>April 2010Wed, 31 Mar 2010 22:00:00 GMTThe spot price is a theoretical raw price of the gold product. To this we add our margin, all wholesalers and retailers have to add a margin to spot price to cover their costs. We are the most competitive of all the suppliers who are L.B.M.A. (London Bullion Market Association) approved.]]>April 2010Wed, 31 Mar 2010 22:00:00 GMTTo have your documents certified at the post office take the original documents plus a clear and legible copy of each document to the Post Office. You will need to complete an identity checking service form. The Post Office will then check each document against the original then date and sign each photocopy and stamp with the words ‘this copy is a true likeness of the original’ on each document. The Post Office will then give you back all your documents, your form and a receipt. The cost of this service is £7 and includes up to three documents. Please note: The Post Office won’t accept cheques for this service. Please post to: GMS Administration 4 Brewer Street Manchester M1 2EU]]>March 2010Mon, 01 Mar 2010 22:00:00 GMTIf you place your order during UK working hours (Monday - Friday, 9am - 5pm) and you have pre-funded your account or paid by debit card, then your order will be processed at the price on your order confirmation email. However, if you do not have sufficient funds in your account or if you have paid for an order using debit card outside office hours then we cannot hold the price quoted on your order confirmation email. This is because the price of gold is fluctuating constantly in line with the live spot price. We recommend that you pre-fund your account before placing an order to avoid this. However, if you are transferring funds after you have placed an order with us we ask that you transfer the amount of your order plus 3% to allow for any fluctuations between now and the time that your funds clear in our account. This will mean that you will have enough funds for us to process your order, even if the gold priced has increased slightly. Any surplus funds will be left in your account and you can use them for further purchases or have them returned to your bank account. If you are not pre-funding your account, we recommend that you transfer your funds by CHAPS or Faster Payment in order that they are received as quickly as possible. You will receive an email to confirm once your funds have arrived.]]>February 2010Tue, 02 Feb 2010 22:00:00 GMT To pre-fund your account you must have first registered with GoldMadeSimple. You will then need to set up a bank transfer, when doing so you MUST quote your unique GoldMadeSimple username. Orders for delivery should be paid for by CHAPS or Faster Payment (same day). Orders paid for by BACS which exceed £5,000 cannot be despatched until 10 days after the payment has been received by us. If you are a Co-op bank customer please also send us an email to notify us that you will be transferring funds to us. Co-op bank transfers do not include a reference number or the name of the account holder. Once you have set up your online account please visit the following page to access further information on making a bank transfer.]]>February 2010Tue, 02 Feb 2010 22:00:00 GMT To pre-fund your account you must have first registered with GoldMadeSimple. You will then need to set up a bank transfer . You MUST quote your unique GoldMadeSimple username, so we can credit your account as quick as possible. Please transfer your funds to the following account Account name: Goldmadesimple.com Ltd Account No: 10144965 Sort code: 160079 RBS Bank 43 Curzon Street Mayfair London W1J 7UF For non UK customers, you will need to use the following information to complete your transfer: IBAN: GB69RBOS16007910144965 BIC: RBOSGB2LXXX If you are a Co-op bank customer please also send us an email to notify us that you will be transferring funds to us. Co-op bank transfers do not include a reference number or the name of the account holder. You will receive an email to confirm when your funds have landed in our account. ]]>February 2010Tue, 02 Feb 2010 22:00:00 GMTWe deliver to all UK addresses. We can deliver to addresses outside the UK. Please call Customer Services - +44 (0)207 099 7451. We will be able to provide you with an exact delivery quote. The cost of delivery will depend upon the weight of your gold and the exact delivery address. ]]>January 2010Thu, 21 Jan 2010 22:00:00 GMTYes it can but you will need to send the request to us in writing at the following address: GoldMadeSimple, 4 Brewer Street, Manchester, M1 2EU, stating that you would like the gold to be delivered to a different address than the invoice address. The letter must include your signature and we need to receive it at least 24 hours before the gold is despatched. Please note with delivery our contract is fulfilled when any person signs for the package at the address you have requested. You are taking the risk of the gold being mislaid, or signed for by an unauthorised person. ]]>January 2010Thu, 21 Jan 2010 22:00:00 GMTWe are happy to deal with a wide variety of companies and funds. We require photo identification and two proofs of address from all of the parties involved (e.g directors of the company or trustees of a trust fund). We will also need any documentation that relates to the administration of the institution (e.g the VAT certificate). ]]>January 2010Wed, 13 Jan 2010 22:00:00 GMTInternet Fraud and scams are nearly as old as the internet itself. There is a fast-growing area of internet fraud perpetrated by dishonest internet marketing and retail sites. So you will want to know that Gold Made Simple ® is a honest company. Gold Made Simple ® is based in the UK and falls under UK legislation. It is therefore regulated under English Law. Management Gold Made Simple ® and its management team are very much in the public eye. We are seen as thought leaders in this market as we make it more accessible to all and were invited as Keynote speakers at the Financial Times' 2010 Investors Chronicle Gold Conference have been featured in many reputable publications, such as The Times and The Telegraph. Companies House You can see the details such as our address and company registration details on the About Us page. Then you can cross reference this at Companies House, the UK's official company registrar. Detailed information Gold Made Simple ® has invested a lot of time to provide as much detailed information as possible. We aim to be as transparent and as informative as possible. If you have any more questions then please Contact Us. Customer Services Does someone get back to you quickly when you Contact Us? We will ensure that someone from the Gold Made Simple ® customer services get back to you within 24 hours or sooner. This shows that the company is well staffed. Google Do a search on Google and you will see that Gold Made Simple ® have an avalanche of positive feedback and reviews. We have a reputation for outstanding customer service and we continue to invest a great deal of time, effort and resource into maintaining this enviable reputation. In the Press GoldMadeSimple have been regularly featured in the local and national press such as The Times, The Manchester Evening News and The Telegraph. Click here to view the articles on the About Us page of our website. ]]>January 2010Tue, 12 Jan 2010 22:00:00 GMTWe only accept payment by Debit card or by bank transfer using online banking. Please note, if you purchase your gold using a debit card, the gold can only be stored and is not available for delivery, this is because of potential credit fraud and charge back issues. ]]>November 2009Wed, 25 Nov 2009 22:00:00 GMTWe are happy to re-purchase any gold bars that have been bought from GoldMadeSimple at the very best rates. We offer a minimum of 98% of the spot price for gold bars. If your gold is stored in our vault we can confirm the sell price straight away and generally transfer the funds into your GoldMadeSimple account by the next working day. If you have had your gold delivered you will need to send your gold back to us. Once we receive the gold, we will examine the gold and confirm via email a price based on the condition of the gold and the current spot price. We highly recommend that you send your gold by Royal Mail next day special delivery to ensure a quick and secure delivery. Please note that Royal Mail will insure you for goods worth up to £2,500, for a small fee. ]]>November 2009Wed, 25 Nov 2009 22:00:00 GMTYes we do offer a storage facility. If you choose to store your gold bar or coin in the Gold Made Simple ® vault it will be held in secure premises in London. Insurance charges are covered within the storage fee. Details on these can be found on our storing gold page.]]>November 2009Wed, 25 Nov 2009 22:00:00 GMTFor purchases below £5,000 the sale of gold bars can be completed without providing any form of identification. We do ask for your name and address for the invoice. However, if more than £5,000 is being spent in a single transaction or more than £10,000 in multiple transactions over a 12month period then you will be required to provide two forms of identification. This identification needs to be in the form of one piece of photographic evidence (passport or drivers licence) and two utility bills, to prove your address (utility bills, bank statement, credit card statement). However, rather than sending the originals of these documents, we recommend you send certified copies. You can get copies certified either by an authority figure (Lawyer, Doctor, Accountant, Policeman) or you can take your original documents plus a copy of each document to the Post Office who will certify them for you for a small fee.]]>November 2009Wed, 25 Nov 2009 22:00:00 GMTYour identification is needed to comply with HM Revenue and Customs regulations. We require one piece of photographic identity (passport or drivers licence) and two items which prove your address (utility bills, bank statements, credit card statements). We would recommend that you do not send the originals of these documents. We would prefer that you send us certified photocopies. These should be signed by an authority figure (Lawyer, Accountant, Doctor, Policeman) or you can get the copies certified at the post office for a small fee. Please send to: GMS Administration 4 Brewer Street Manchester M1 2EU]]>November 2009Wed, 25 Nov 2009 22:00:00 GMTFor all delivery addresses outside the UK please call Customer Services - +44 (0)207 099 7451 for an exact quote. The cost of delivery will depend on the weight of the gold being delivered and exact delivery address. ]]>November 2009Wed, 25 Nov 2009 22:00:00 GMT We do not store bullion gold bars products at our office, however, we do offer a secure delivery service to your home. ]]>November 2009Wed, 25 Nov 2009 22:00:00 GMTThe price of gold is updated on the website every ten seconds, reflecting live fluctuations in the spot gold price throughout the trading day. ]]>November 2009Sun, 22 Nov 2009 22:00:00 GMTWe are only in partnership with refiners and gold bullion producers that are members of the London Bullion Market Association (LBMA), as such, you can be sure that the gold you buy is of the very highest quality with a .9999 purity rating. They inspect every gold bar to ensure that it is genuine and perform regular spot checks on our manufacturing process to ensure the high quality of our bars. Every gold bar is stamped with the metal quality and its weight, and bars of 100 grams and above are also stamped with individual allocated serial numbers. ]]>November 2009Sun, 22 Nov 2009 22:00:00 GMTWhether bars have unique serial numbers and certificates will depend on which refinery they are sourced from. Some of the european refineries do not provide unique bar numbers of certificates and it will depend on availability at the time of your order. Generally the bigger the bar the more likely it is to have an allocated bar number. You will always receive a paper invoice from gold made simple which will act as your proof of purchase and ownership and when applicable all the information regarding your bar will be sent to you. ]]>November 2009Sun, 22 Nov 2009 22:00:00 GMTAll of Gold Made Simple ® gold bars are 24 carat and thus are 99.99% pure gold. Each gold bar will be stamped with 999.9 to show the purity of gold.]]>November 2009Sun, 22 Nov 2009 22:00:00 GMTIf you place your order during UK working hours (Monday - Friday, 9am - 5pm) and you have pre-funded your account or paid by debit card, then your order will be processed at the price on your order confirmation email. However, if you do not have sufficient funds in your account or if you have paid for an order using debit card outside office hours then we cannot hold the price quoted on your order confirmation email. This is because the price of gold is fluctuating constantly in line with the live spot price. We recommend that you pre-fund your account before placing an order to avoid this. However, if you are transferring funds after you have placed an order with us we ask that you transfer the amount of your order plus 3% to allow for any fluctuations between now and the time that your funds clear in our account. This will mean that you will have enough funds for us to process your order, even if the gold priced has increased slightly. Any surplus funds will be left in your account and you can use them for further purchases or have them returned to your bank account. If you are not pre-funding your account, we recommend that you transfer your funds by CHAPS or Faster Payment in order that they are received as quickly as possible. You will receive an email to confirm once your funds have arrived.]]>November 2009Sun, 22 Nov 2009 22:00:00 GMTOpening an account is quick and easy and takes about 20-25 minutes using our online registration system.]]>September 2009Mon, 31 Aug 2009 22:00:00 GMTThere are three things you must do to protect the security of your account. Always create a unique password, keep your password secret and always access your account using a trusted computer.]]>September 2009Mon, 31 Aug 2009 22:00:00 GMTThe prices on this site are updated continuously throughout the normal working day and therefore mirror any fluctuations in the spot gold price during the trading day.]]>September 2009Mon, 31 Aug 2009 22:00:00 GMTBefore you can add funds to your Goldmadesimple.com account you must be a registered user. Click on the link below if you wish to register now. Below are the methods of payment we accept. 1. Bank transfer- We recommend that you pre-fund your account. If you are transferring funds after you have placed an order with us we ask that you transfer the amount of your order plus 3% to allow for any fluctuations between now and the time that your funds clear in our account. This will mean that you will have enough funds for us to process your order, even if the gold priced has increased slightly. Any surplus funds will be left in your account and you can use them for further purchases or have them returned to your bank account. If you are not pre-funding your account, we recommend that you transfer your funds by CHAPS or Faster Payment in order that they are received as quickly as possible. You will receive an email to confirm once your funds have arrived. Transfer Details Please transfer your funds to the following account and quote your username as the reference. Account name: Goldmadesimple.com Ltd Account No: 10144965 Sort code: 160079 RBS Bank 43 Curzon Street Mayfair London W1J 7UF For non UK customers, you will need to use the following information to complete your transfer: IBAN: GB69RBOS16007910144965 BIC: RBOSGB2LXXX Orders paid for by BACS which exceed £5,000 cannot be dispatched until 10 days after the payment has been received by us. If you are a Co-op bank customer please also send us an email to notify us that you will be transferring funds to us. Co-op bank transfers do not include a reference number or the name of the account holder. 2. Debit card - We have been advised by our bank not to accept payment by debit card for gold which is to be delivered because we are at increased risk of fraudulent transactions being made using debit card. Therefore, we only allow debit card payments for gold that is to be kept in our vault storage. We can only guarantee the price of debit card orders when they are placed during UK working hours (Monday - Friday, 9am - 5pm). If you place and pay for an order outside of these hours then the price of gold may have changed by the time we come to process your order and we may need to contact you to renegotiate the price of your order. 3. Standing Order - Please note that the minimum amount for a standing order is £100. As the price of gold is constantly fluctuating in line with the live spot price, we can only guarantee the price of an order if the customers account has been pre-funded. ]]>September 2009Mon, 31 Aug 2009 22:00:00 GMTThe majority of bank transfers will be completed within 3 working days, others within twenty four hours. As soon as the funds are received, the order can be processed. Generally, orders will be vaulted or dispatched for posting by the following working day. Delivered orders will be posted out by next day delivery. The average waiting time to receive the goods, from the time of the order being placed, is usually between 3 - 7 days, depending on how quickly we receive the funds. However, during busy periods it is not unusual to have to wait between 2 - 3 weeks to receipt of gold. ]]>September 2009Mon, 31 Aug 2009 22:00:00 GMTOrders can be made through goldmadesimple.com starting from as little as £100 upwards. We do not set any maximum limits for buying gold. We are happy to sell single units of our very smallest bars, right up to several units of our largest market bars. ]]>September 2009Mon, 31 Aug 2009 22:00:00 GMTOur storage facilities are secure and protected using the latest monitoring and surveillance equipment. The Vaults are located in London and MIddlesex, we have an extensive insurance policy in order to cover the gold that is held in storage. ]]>September 2009Mon, 31 Aug 2009 22:00:00 GMTNo, Gold Made Simple ® isn’t a bank and because of this no interest is ever paid on any money we are holding in your account. We do not make loans but we are also not a deposit taking institution. No liability is created because you own the gold stored by us at all time. ]]>September 2009Mon, 31 Aug 2009 22:00:00 GMTGold Made Simple ® is an online gold exchange. Our objective is to make gold accessible to everyone. In the past it was complicated and difficult for private individuals to invest in small quantities of gold. Our aim is to make it possible for everyone to buy gold however much you have to invest. We want to demystify the process and make the markets simple and easy to understand. This is physical gold that is only owned by you unlike some other forms of 'paper' gold where you have only a promise to gold. We supply 'allocated gold' which means that you have your own bar with your own allocated serial number on it. You can easily buy gold, have it delivered or stored in the secure London Bullion Market Association vaults and sell it when you want to exchange it for a paper currency.]]>September 2009Mon, 31 Aug 2009 22:00:00 GMTWe deliver to addresses within the UK and Ireland at the below prices. Up to 250 grams £7.50 250 upto 500 grams £9.50 500 upto 750 grams £12.50 750 to 1000 grams £18.00 Full market bars and International delivery price upon request. The cost to deliver to an address outside the UK will depend upon the weight of the gold being delivered and the exact delivery address. If you order gold to be delivered to an address outside the UK, a member of the GoldMadeSimple Customer Services will provide you with a quote. We deliver the gold bars via Royal Mail next day special delivery, fully insured to your registered address. A signature is required upon delivery of the parcel. Our delivery packages will be discretely wrapped. Once the gold has been dispatched we will send you a notification email and provide you with a tracking number for you to track the progress of your parcel. If the item is delivered and you are not at home, a calling card will be left and you will need to follow the instructions for how to collect your package or arrange redelivery. We have additional insurance to cover any losses that might be incurred, above and beyond the standard insurance level supplied by Royal Mail, so you will not be liable for any loss. ]]>September 2009Mon, 31 Aug 2009 22:00:00 GMTGold Made Simple ® is not a bank but still requires some of the same personal information which is needed when you are opening a bank account. Our Customer Acceptance Policy is in place to prevent Gold Made Simple ® from being used for criminal activity and to ensure that Gold Made Simple ® complies with the laws of the country where it is situated. ]]>September 2009Mon, 31 Aug 2009 22:00:00 GMT